Frequently Asked Questions
Is there an application fee?
Chateaux Dijon requires a $50 application fee for each intended occupant who is 18 years or older and/or legally able to enter into a contractual agreement.
How much is the security deposit?
1 bedroom requires a $300 deposit, 2 bedroom requires a $400 deposit, and 3 bedroom requires a $500 deposit
What are the qualifications for applicants?
Applicant(s) must have a satisfactory credit history that will be obtained from a Credit Reporting Agency. A valid Social Security Number and Date of Birth are necessary in order to obtain this information. If credit history has not been established management reserves the right to request a guarantor. Should you not have a Social Security Number you must present as valid identification a passport and visa or tax ID number. Monthly rent shall not exceed 33% (three times the rental rate) of gross monthly income. Verifiable current employment of a permanent status and/or other written proof of consistent income source. Self-employed applicants will be required to produce written proof from their CPA as verification that they meet Income requirements set forth. Verifiable positive residency history for any previous rental verifications. Criminal backgrounds are checked on all applicants.
What leasing options are available?
We offer 1-15 months
How can I pay my rent? What forms of payment are acceptable?
Payments made in the office are to be made in the form of check, money order, or cashier check only. Online payments can be made using a check, credit card, or debit card. Cash payments will not be accepted at any
When is rent due?
All rent is due payable on the first day of each month and delinquent after 5:00 PM on the 5th day of the month.
Is there a late fee for overdue payments? Is there a grace period?
Yes, if rent is not paid by the 5th, a $25 late fee applies, and $5 per day will accrue until full rent is paid. Late fees can total $100.
Are utilities included?
Chateaux Dijon includes water, sewer, trash removal, & pest control services.
What are the qualifications - income, credit history checks, criminal history, rental history, etc.
All occupants must provide proof of income of 3x the amount of the monthly rent. Applicant(s) must have satisfactory credit history that will be obtained from credit reporting agency.Criminal backgrounds are checked on all applicants and could result in application being denied. Verifiable positive residency history for any previous rental verifications.
Can I apply online?
Yes, through our webiste.
What fees/deposits are due upon applying? Moving in?
$50 non-refundable application fee per applicant 18 years or older. There's a $300-$500 security deposit due within 72 hours of application approval. At move in, the prorated rent will be due , electricity depsosit and pet fee if applicable.
Do I have to pay first & last month's rent?
No, rent is prorated at move in.
When is rent due and how can I make my rent payment?
Rent is due on the 1st of the month. A grace period extends through the 5th with no late fees. Rent can be paid by check, money order or through the online portal.
Is renter's insurance required?
We do not require our residents to obtain renters insurance but highly encourage them to do so.
What utilities are NOT included in the rent?
Electricity, Internet & Cable
What costs are not included in the rent?
Electricity, Internet & Cable
What is the average cost for utilities each month?
Utility costs vary based on usage.
Are corporate rentals available?
Yes, corporate rentals are available
What happens if I need to move out before my lease expires?
If you need to move out before your lease ends, we offer a lease cancellation and additional fees will apply.
What are the hours of the Leasing Office?
Chateaux Dijon Leasing Office Hours are Monday-Friday (9:00AM-6:00PM (Summer & Fall)/ 8:30AM-5:30PM (Winter & Spring) Saturday 10:00AM-4:00PM & Sunday 01:00PM-05:00PM.
What are the hours of the Pools?
Pools and Sauna are open between the hours of 8:00AM-10:00PM year round.
What internet service options are available in this area?
Chateaux Dijon is a Cox Communications community.
What are the hours for the fitness center?
5 am- 10 pm
What property amenities are included?
Our community offers a variety of amenties, including swimming pools, onsite fitness cener, pickle ball court, dog park and playground.
Do you have free internet/WiFi? (Where is it available?)
We do offer free wifi in our clubhouse.
Do you have cable?
Yes, cable in our clubhouse.
How do I reserve community amenities?
To reserve community amenities, certain fees and guidelines apply. Please contact our office for details.
Does this community have a pest control service?
Yes, we provide pest control service.
Are concierge services available?
No, we do not offer concierge services.
Are there restrictions for what can be put on balconies or patios?
Yes, there are restrictions on what can be placed on balconies or patios.
Are there package lockers/how do I get my packages?
Packages are not accepted in the Information Center. All packages are delivered to your door or mailbox. Chateaux Dijon is not liable for any theft or damages to packages delivered.
I have a noise complaint. Who do I contact?
Please contact our office at 225-924-3676
What is the smoking policy?
No smoking is allowed inside the building including the interior of the Apartment Homes.
No smoking is allowed on any balcony to the extent any smoke emanates to adjacent units or becomes a nuisance.
I need emergency maintenance. Who do I call?
Please contact our office at 225-924-3676. If the emergency is not during office hours, you will be prompted to speak with the answering service.
I have a non-emergency maintenance issue. Who do I contact?
Please contact our office at 225-924-3676 or you may submit a maitenance request through your online resident portal.
Do you allow pets? What is the pet policy?
We allow pets which are under 100 pounds for 1st floor apartments and 50 pounds for 2nd floor apartments with a non-refundable pet fee of $300 for your first pet and an additional $200 for your second pet. Maximum of two pets per apartment home. Pets are limited to cats, caged birds and non-aggressive breeds of dogs. (Aggressive breeds include Pit Bulls, Rottweilers, Bull Dogs, and German Shepherds.) No reptiles, rodents, insects or spiders of any kind shall be permitted to be kept as pets.
What is the parking situation?
Each apartment has assigned parking for one vehicle with covered parking.
What is the procedure for moving out?
A wriiten 30 day notice is required by the first of the vacating month. The apartment will be inspected and applicable charges will be assessed.
What do I do if someone parks in my parking spot?
Chateaux Dijon will notify the illegally parked vehicle’s owner during operating hours. After normal business hours, residents must report the illegally parked vehicle to the Answering Service (225-924-3676) and park in Visitor parking until the vehicle has moved or been removed. Vehicles that are unauthorized will be towed at the owner’s expense if not removed within the time specified by the Lessor.
I am locked out of my apartment. Who do I call?
Chateaux Dijon offers free lockout service during operating hours. After normal business hours, residents must report the lockout to the Answering Service (225-924-3676) to arrange for entry. After-hour lockout services may not always be available. Should a member of maintenance or management be available for courtesy assistance, there will be a $40 cash-only fee for entry due at the time of the service.
What school district serves the community?
Elementary School: Westminster Elementary School & Mayfair Laboratory School. Middle School: Westdale Middle School, Mayfair Laboratory School, & South Baton Rouge Charter Academy. High School: Mentorship Academy of Digital Arts & Tara High School.
Are stoves gas or electric?
Our stoves are electric
Do kitchen sinks have a garbage disposal?
Yes, kitchen sinks have garbage disposals.
Is there a bathtub or just a shower? Are they together or separate?
Each apartment homes includes a combination bathtub and shower.
Do apartments have dishwashers?
Yes, each apartment home will have a dishwasher.
Does the apartment come with a microwave?
Yes, each apartment home will have a microwave.